Payment Policy – TEAMXCITY

Effective Date: March 11, 2025

At TEAMXCITY, we want to ensure that your shopping experience is as smooth and secure as possible. This Payment Policy outlines the accepted payment methods and terms for purchasing products from our website, teamxcity.xyz.

1. Accepted Payment Methods

We offer several secure payment options for your convenience. You can complete your purchase using one of the following methods:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
  • PayPal: A trusted online payment system for secure transactions.
  • Other Trusted Payment Methods: We also support various payment methods that may be available at checkout.

All payments are processed securely through our third-party payment providers to ensure the safety of your financial information.

2. Payment Security

TEAMXCITY takes your security seriously. All transactions are encrypted using SSL (Secure Socket Layer) technology to ensure that your personal and payment information is protected. We do not store your payment details, and your payment information is never shared with unauthorized parties.

We use trusted payment processors to handle your transactions. Your payment information is securely transmitted and stored only by the payment provider, ensuring full compliance with industry standards.

3. Payment Authorization

Upon placing an order, your payment will be authorized and processed. Please note that payment authorization may take a few moments. Once authorized, the payment will be charged to your account. In case of any issues with payment authorization, we will notify you promptly and assist in resolving the matter.

If your payment method is declined, you may be asked to provide an alternative payment method to complete your order.

4. Pricing and Taxes

The prices displayed on our website are in GBP (British Pounds) unless otherwise indicated. The total price for your order will include applicable taxes, shipping fees, and any discounts that apply at the time of checkout.

  • Sales Tax: Sales tax is calculated based on the shipping address and is added to your order during checkout.
  • Shipping Fees: Shipping costs will be calculated and displayed before checkout based on the size, weight, and delivery location of your order.

5. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This will include the details of your order, including the total amount charged, the products purchased, and your estimated delivery date.

Please review your order confirmation carefully. If you notice any discrepancies, contact our customer support team immediately.

6. Refunds and Cancellations

Refunds and cancellations are handled according to our Refund and Return Policy. If your order is eligible for a refund, the payment will be returned using the same payment method used for the original transaction. Please note that depending on your bank or payment provider, refunds may take several business days to process.

7. Payment Disputes

In the event of a payment dispute or chargeback, TEAMXCITY reserves the right to investigate the situation. If we find that the dispute is related to an error or issue on our end, we will resolve it as quickly as possible. If the dispute is related to non-compliance with our policies, we may cancel the order or take appropriate action as needed.

8. Customer Support

If you have any questions regarding payment, need assistance, or have concerns about your transaction, please contact our customer support team:

We are here to ensure your payment process is easy, secure, and hassle-free.